Speaking
Hear and read an everyday situation, then say how you would respond.
You borrowed a textbook from a classmate, Priya, and spilled coffee on several pages. You are meeting her tomorrow. What do you say?
Name Priya, name the specific damage, offer a concrete remedy — replacing the book — and apologise once. Anchoring in the given details is what earns content marks.
The situation appears on screen and is read aloud at the same time. Follow the text as you hear it and underline the concrete details: who is involved, where you are, and exactly what has gone wrong or been asked of you.
Work out who you are speaking to and what relationship that implies, since the register expected of a reply to a classmate differs from one to a supervisor. Then settle on your actual response before you think about how to phrase it.
You get 10 seconds. Use them to fix three things: your opening line, the specific detail from the prompt you will reuse, and one reason supporting what you propose. That reason is what turns a bare reply into a developed answer.
Address the person directly and naturally, name the situation in your own words, give your response and your reason, then add a next step. Keep going until the 40 seconds close rather than finishing in fifteen and falling silent.
Use the exact context from the prompt — names, places, the specific problem — then give your response and a brief reason. Speak naturally, as you would to a real person, and fill the full response time.
Answering in the abstract. The scorer rewards responses anchored in the specific situation described.